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Cookie Policy
Last updated: 15th April 2026
This Cookie Policy explains how Axonergy (“we”, “us”, or “our”) uses cookies and similar technologies on our website. It explains what cookies are, why we use them, and how you can control them.
1. What Are Cookies?
Cookies are small text files that are placed on your computer, tablet, or mobile phone when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.
2. Why Do We Use Cookies?
We use cookies to:
Ensure our website functions properly (essential cookies)
Remember your preferences (e.g., shopping cart items)
Understand how visitors use our website (analytics)
Improve your browsing experience
3. Types of Cookies We Use
| Type of Cookie | Purpose | Do They Require Consent? |
|---|---|---|
| Strictly Necessary Cookies | Required for the website to function (e.g., shopping cart, checkout, security). | No – these are essential |
| Preference Cookies | Remember your settings and preferences (e.g., language, login details). | Yes |
| Analytics/Performance Cookies | Help us understand how visitors use our site (e.g., Google Analytics). | Yes |
| Marketing Cookies | Track your browsing habits to show relevant advertisements. | Yes |
4. Specific Cookies We Use
| Cookie Name | Purpose | Duration |
|---|---|---|
| woocommerce_cart_hash | Stores shopping cart information | Session |
| woocommerce_items_in_cart | Tracks items in your cart | Session |
| wp_woocommerce_session_* | Maintains your login session | 2 days |
| _ga (Google Analytics) | Distinguishes unique users | 2 years |
| _gid (Google Analytics) | Tracks user behaviour | 24 hours |
5. Consent Under UK Law
Under the Privacy and Electronic Communications Regulations (PECR), we are required to obtain your consent before placing non-essential cookies (including analytics and marketing cookies) on your device.
When you first visit our website, you will see a cookie banner asking you to accept or reject non-essential cookies. By clicking “Accept”, you consent to our use of these cookies. By clicking “Reject” or managing your preferences, you can refuse non-essential cookies.
Important: Strictly necessary cookies do not require your consent and will be placed automatically as they are essential for the website to function.
6. How to Manage or Disable Cookies
You can manage your cookie preferences in the following ways:
Via our cookie banner: Use the “Manage Preferences” option on our cookie banner to enable or disable specific categories of cookies.
Via your browser settings: Most web browsers allow you to control cookies through their settings. You can:
Block all cookies
Delete existing cookies
Set your browser to alert you when cookies are being sent
Browser instructions:
Google Chrome: Settings → Privacy and Security → Cookies and other site data
Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data
Safari: Preferences → Privacy → Cookies and website data
Microsoft Edge: Settings → Privacy, search, and services → Cookies
Please note: Blocking all cookies (including strictly necessary cookies) may prevent our website from functioning properly and may affect your ability to place orders.
7. Third-Party Cookies
Some cookies on our website are placed by third-party services we use, such as:
Google Analytics (for website analytics)
Payment processors (for secure checkout)
Social media platforms (if you share content)
We do not control these third-party cookies. Please refer to the relevant third party’s privacy policy for more information.
8. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology or legal requirements. Any changes will be posted on this page with an updated “Last updated” date.
9. Contact Us
If you have any questions about our use of cookies, please contact us at [your email address].
Further Information
For more information about cookies and how to manage them, visit www.aboutcookies.org or www.youronlinechoices.com/uk/.